Testimonials

See what our clients have to say

Don’t just take our word for it, read about how our clients felt about their experience with us.



They were so helpful and never left me hanging on. Kept me well informed.

Kathryn - Finance Client from VIC

Excellent service and very professional very organised and quick to get things done took a lot of the stress off the customer thank you.

Sam - Finance Client From VIC
★★★★★

Angelic and team always helpful and informative. Return calls quickly helped with the urgency of renting our property prior to Christmas.

Kelly - Property Management Client from VIC

Narrelle was simply great.

Jitendra - Finance Client from NSW

Staff were very patient and friendly. Sometimes the communication between departments wasn’t always good but individual staff, particularly Shelley, Jo and Angelique were very good.

Toni - Finance & Property Client from VIC

Very helpful with all our questions. Even the stupid questions I had. Very punctual with responses.

Michael & Rose - Finance Client from VIC

Always helpful, very professional. Would have prefered more contact and information and to deal with one person as that would be more personal.

Carol - Finance Client from NSW

I could not have asked for anybody better than Marina and Katerina. They have the knowledge and amazing ability to make you feel special and nothing was ever a problem. Their service was exceptional.

Cheryl - Finance Client from NSW
★★★★★

Friendly, great service and WhiteStar people are very efficient at what they do. Thanks again! 🙂

Samantha - Finance Client from VIC

I dealt with Joanne C. and was always comfortable that she had my best interests at hand and was able to get me the refinance and access to extra funds which helped me. Jo will soon be assisting me again and I would also like to acknowledge Eric, who kept me up to date with the process and assisted me. Thank you to Jo C. and Eric. fantastic service.

Trevor - Finance Client from VIC

Was initially contacted quite a few years ago. Took the plunge into an investment property and Whitestar have been very good from the start.

John - Finance & Property Client from VIC

I contacted WhiteStar to find a loan to refinance my existing mortgage and settle with my ex-partner. Traditional lenders wouldn’t consider me due to not meeting their lending criteria. I was very impressed with the service from the outset. I was contacted regularly throughout the whole process. Everyone was very professional and friendly. Thank you, Joshua, Matt, Eric, and Bec you have made it possible for myself and my children to stay in the family home they have grown up in. Cheers.

Katherine - Finance Client from TAS

This is my second time I have asked WhiteStar for assistance with my finances. I wouldn’t have used them if the service wasn’t excellent the first time. My oldest son is also a client & they have gone beyond to assist him obtaining his goal of an investment property.

Paul - Finance Client from VIC

I am extremely satisfied with my experience from Whitestar services as I have been a customer for almost 10 ten years and nothing seems to be a problem. Thanks again

Pam - Finance Client from VIC

Staff are always friendly and helpful, easy to get in contact with. Very helpful and knowledgeable.

Leigh - Property Management Client from VIC

We changed mortgage provider, to gain a better interest rate. The transition process very smooth thanks to the knowledgeable staff.

Janet - Property Client from VIC

Angelique was very diligent and patient, especially getting information in a timely manner from me.

Dat - Property Management Client from VIC

It was an absolute pleasure dealing with WhiteStar. They handled everything on my behalf and were diligent and professional in their dealings with me. I would recommend Whitestar without any hesitation whatsoever.

Jenine - Finance Client from VIC

Professional and courteous service with numerous follow up calls to ensure everything went well.

Anthony - Finance Client from VIC

Always provided with friendly and professional service. The plethora of moving parts involved in buying and refinancing were organised with high efficiency. Excellent customer service meant that I always felt valued and was comfortable in asking questions whenever necessary.

Karen - Finance Client from VIC

Friendly, knowledgeable, helpful and most of all not pushy.

David - Finance Client from VIC

Went above and beyond my expectations! Excellent customer service.

Grace - Finance Client from VIC

Great service would highly recommend Maria Lyons words are not enough, for getting my finances sorted couldn’t be happier and big thanks to all staff.

Lacey - Finance Client from VIC

My experience has been very positive, everyone I have dealt with has been very pleasant and helpful.

Mary - Finance Client from VIC

WhiteStar staff are friendly and provide information when requested. I am very happy with their services.

Debbie - Property Management Client from VIC

A helpful and dedicated team of people who are always only a phone call away.

Melissa - Finance Client from VIC

Very professional and friendly.

Nicola - Finance Client from VIC

WhiteStar made the entire process of refinancing extremely easy and straightforward for me and the service was incredible. 

Duncan - Finance Client from VIC

Excellent service and communication by the Team. They made it so easy at my end. Well done Whitestar.

 

Trevor - Finance Client from VIC

Happy client!!

Peter - Finance Client from VIC

Extremely helpful, knowledgeable, thorough, patient and friendly. Whitestar have helped me achieve 2 goals: buying beach property and also an investment property. Highly recommend them. 

Lorraine - Finance & Property Client from VIC

I am happy with the way WhiteStar helped us out in setting up the Loan, properties and renting out so quick. I am happy the way WhiteStar keep ringing and following up in all areas.

David - Property Management Client from VIC

I would recommend WhiteStar (formerly Fundamental) to my family and friends, they are very professional, also happy to go out of there way
to make sure everything is going well, thanks WhiteStar..

Terence - Property Client from VIC

I found their service excellent and what they did for us to find us a cheaper interest rate. We were happy with the service. 

Ernest - Finance Client from VIC
★★★★★

Professional, patient and consistent. Had to deal with a few people at WhiteStar but always got the same level of service!

Victor - Finance Client from VIC

From the first call Jo was absolutely brilliant never made me feel negative and was professional in every step of the process.

Anne - Finance Client from VIC

Very good communication between us and the agent who looks after the Unit always very prompted to inform us if there’s anything going wrong or if the tenant is in need of anything.

Bruce - Property Client from VIC

The experience was very streamlined and easy to understand.

Karen - Property Client VIC

We have 2 Investment Properties with WhiteStar and could not be happier.

Stephen - Property Client from VIC

Our first venture into property market and very happy with service. Particularly Angelique and Shelley who have been great.

Michael - Property Management Client from VIC

Everyone is very helpful and at any time they have been available to help get through paperwork and questions.

Wayne - Finance Client from VIC

Great experience minimal stress to refinance home loan.

Jennifer - Finance Client from VIC

Can’t thank them enough. The fact you can still talk to them till 7 pm-ish is a big bonus for working couples.

Robert - Finance Client from VIC

The people that helped me through the different levels , were understanding and helpful at all stages. Also friendly and very patient. Thank you girls Emma and Katerina.

Jan - Finance & Property Client from VIC

I’ve had nothing but great support.

Debra - Property Client from VIC

We have been with WhiteStar now for five years and found them courteous and professional.

Stephen - Property Management Client from VIC

The staff at WhiteStar were excellent. They kept us informed of the progress of our refinance every step of the way and were extremely helpful and friendly.

Phillipa - Finance Client from VIC

Clif provided detailed information and continual updates up to and after property settlement.

Paul - Property Client from VIC

Very pleased with the service and information given.

Brenden - Property Client from VIC

The process for us was quite extensive as we had a number of loans we wished to have renegotiated. The girls we worked with were very professional and always contactable.

Susan - Finance Client from NSW

Fantastic.

Debbie - Finance Client from TAS

WhiteStar Property Manager – Angelique Pearce has been a pleasure to work with she is very professional, helpful and always there to answer questions. We are very grateful thank you.

Juan & Shirley - Property Management Client from VIC

The way the WhiteStar works makes life easier for the average person who doesn’t understand loans.

Michael - Finance Client from VIC

Very friendly and extremely helpful. The whole experience was seamless and easy to understand.

Victor Paul - Property Client from VIC

It was difficult for us sometimes to get all the information together which made the process a little fraught.

Mathew - Property Client from VIC

Always provided with friendly and professional service. The plethora of moving parts involved in buying and refinancing were organised with high efficiency. Excellent customer service meant that I always felt valued and was comfortable in asking questions whenever necessary.

Karen - Finance Client from NSW

WhiteStar has been very good to deal with.

Monique - Finance Client from VIC

The team at WhiteStar were helpful even though it took longer than we were told to finalise our financial business we would recommend to family and friends to use WhiteStar.

Dorothy - Finance Client from VIC

Very helpful staff and know what they are talking about.

George - Property Client from VIC

Our journey has been good so far but we have only just started our journey as we wait for our first renter. The staff have been very helpful, holding our hands and guiding us through these initial steps.

John & Elaine - Property Client from VIC

Has helped me get started with my first property, been very helpful and informative.

John - Property Client from VIC

No one was able to help me with refinancing but WhiteStar went above n beyond to find the perfect deal. I would recommend to people I know. Thank you WhiteStar for an amazing work.

Indra - Finance Client from VIC

I could not have asked for better service. It was outstanding. Jo C is amazing. She helped us reach our goal and we can live a lot more comfortably without worrying where the next dollar is coming from. Exceptional. Will not hesitate to recommend to friends and family. Well done team Whitestar!

Emma - Finance Client from VIC

Narelle was excellent on finding us a better rate, she made the process easy.

Gary and Leigh - Finance Client from VIC

I have found the whole refinancing process to be extremely efficient, streamlined & stress-free & would definitely recommend Whitestar to my friends & colleagues.

John - Finance Client from VIC

Really professional and helpful.

Lisa - Property Client from VIC

WhiteStar arranged everything for me, kept me up-to-date with what was happening. I would not have my finances if it was not for WhiteStar. No worries, no headaches. Thanks WhiteStar.

Debbie - Finance Client from VIC

I have found the whole refinancing process to be extremely efficient, streamlined & stress free & would definitely recommend WhiteStar to my friends & colleagues.

Jude - Finance Client from VIC

The whole process took some time but with all the feedback from Whitestar in the process, it gave us confidence that they were on top of it.

Judy - Finance Client from VIC

WhiteStar arranged for us to purchase our investment property. They guided each step of the way and continually followed up to make sure we knew what was required and when. They have been readily available to answer questions and often made contact to see how we were going. They are a very thorough and professional team and we look forward to continuing buying investment properties through them.

David - Property Client from VIC

I was previously with another Property Management group, and not happy. Since changing, I am thoroughly impressed with the service and outcome. Would recommend without hesitation.

Grace - Property Management Client from VIC

From the first call, Jo was absolutely brilliant. Never made me feel negative and was professional in every step of the process.

Anne - Finance Client

Great service, wonderful people, they go the extra mile to help me. I am so grateful for there advice.

Kerryann - Finance Client from VIC

A one stop shop where they were very friendly and easy to deal with. Not too pushy and very helpful.

Stephen - Property Client from VIC

We didn’t even know we could invest in property until WhiteStar Property (formerly Fundamental) showed us the way and helped us find something that suited us and we couldn’t be happier. Smooth process and great results! Thanks!

Nicholas - Property Client from VIC

This journey for me has been quite a long one. Clif Doyle (who retirement this year) first introduced me to property investment – something I thought I would never be able to be involved in. Finally a property came up that he thought I would be able to manage and with his persistent enthusiasm I agreed to get involved in the investment property scene. What a long journey it has been and the fabulous team of ladies from Whitestar have been there every step of the way. I am now the proud owner of my first investment property which settled yesterday yeah!!! Thank you Whitestar team for always being there for me.

Suzanne - Property Client from VIC

Our experience with WhiteStar was simple and easy, the staff were friendly, helpful and efficient. We would definitely use them in future, and recommend them to any family and friends.
Thank you WhiteStar Team From Darren & Melanie

Darren & Melanie - Finance Clients' from VIC

Professional, friendly and prompt service.

Sue - Property Management Client from VIC

I have found Angeliqe is diligent in her management of issues regarding my investment property.She has solved these promptly and in a professional manner while being friendly and helpful with my enquiries. My end of year statements were concise and sent to me timeously. 

Lisa - Property Management Client from VIC

Friendly service . Knowledgeable staff!! Thanks Joanne C for going through all the option an for your patience with all our questions!!!

Olga - Finance Client from VIC

I have been with WhiteStar finance for quite some time and they are always extremely helpful and easy to deal with in getting the best outcome for me.

Penni - Finance Client from VIC

Very helpful, provide me with options that will benefit me. Will never go back to dealing with lenders directly.

Valissa - Finance Client from VIC

Excellent customer service.

Adrian - Property Management Client from VIC

All staff that I dealt with were friendly, professional and couldn’t do enough to assist with settlement. A+ service that couldn’t be faulted. Peter has been fantastic and made us feel relaxed. He is honest and professional and really knows his industry. Would definitely deal with him again.

Karen & Lyn - Finance & Property Clients from VIC

In the short time I got to know most of the staff at WhiteStar they have always be very helpful in answering my questions.

Guy - Property Management Client from VIC

The communication and updates of every step of the process was amazing.

Claire - Finance Client from VIC

Most professional and caring service I have ever experienced with a financial institution in over 35 years. Thank you Whitestar.

Jay - Finance Client from NSW

We are very bless for these lovely staff that assist us through the phone and internet and we don’t have to run around.

Fakaosilea - Finance Client from VIC

Fantastic and life-changing. Will only go through Whitestar first for everything and recommend to everyone.

Mariam - Finance Client from VIC

My experience with WhiteStar has been the one and only time I’ve actually enjoyed working with people in the finance business.

Debra - Finance Client from VIC

Angelique has been fantastic right from the the start! This is our first investment property and Angelique has made everything so easy for us. Would recommend her to anyone.

Craig - Property Management Client from VIC

Impressive, informative, effective are few words to describe their service.

Manik - Finance Client from VIC

Maria was very friendly and easy to deal with. She made the refinance process not as daunting as l thought it would be. We are very happy with our new loan rate.

Lynne - Finance Client from VIC

Friendly and experienced team who worked hard to achieve the final result. to all the team a big thank you..mel and noelene.

Mel - Finance Client from VIC

Clif was very helpful, knowledgeable and was on our side! It was great having him work with us.

Danielle - Property Client from VIC

Helpful advice and guidance to build an investment portfolio for the future. Support with all aspects of refinancing and investing.

Paul - Finance Client from VIC

Clif was with us all the way from working out what we could invest in, showing us the option properties available at the time, sharing the exciting final inspection with us and after settlement service when it was needed.

Toni - Property Client from VIC

Great service Narrelle helped me understand all the paperwork etc.

Maxine - Finance Client from VIC

Joanne, Lindy and Bec service was and is first class. Knowledge of the products and services second to none.

Peter - Finance Client from SA

Fantastic, l didn’t have to worry or do anything they did everything!!!

Christopher - Property Management Client from VIC

Joanne, Eric and the team at Whitestar were fabulous – was a longer than anticipated process but I would highly recommend their services.

Peta - Finance Client from WA

The whole experience has been a pleasure. Highly recommend.

Nicholas - Property Client from VIC

I am pleased with the service provided by WhiteStar and will definitely recommend you to others.

Alcaff - Finance Client from NSW

The friendly service, advice, and guidance from start to finish was first class and just the follow-up phone calls to see if I was happy with the way things were progressing was comforting. I would recommend your services to all my family and friends. Thank You Again

Anthony - Finance Client from VIC
★★★★★

Thank you to a Maria and team for persisting and getting me on this journey to refinance! Very happy with my new home loan!!

Amee - Finance Client from VIC

Extremely helpful and always there if you need.

Maxine - Property Client from VIC

They made the whole experience of purchasing an investment property easy and stress free.

Amanda - Property Client from VIC

The service was amazing, they were happy to call at a time that suited us, answer all our questions and clarify all the fine print. They managed to find us a bank that could tailor a package to our personal circumstances and consolidate all our loans into one. There was no stress involved and we were updated along the way. We will be using WhiteStar Group when we plan on buying an investment property.

Emily - Finance Client from VIC

Very happy – managed a complex situation and assists us in refinancing for debt consolidation.

David - Finance Client from VIC

Maria is a true asset to WhiteStar. She is the reason we will remain customers for life. Fantastic Customer Service. Extremely happy customers.

Sally - Finance Client from VIC

The process was good, but very time consuming and a lot of work done.

Mark - Finance Client from VIC

The staff were very helpful, I’m not the best at filling in forms, but they were very patient with me.

I would recommend white star to any one they help me with all the paperwork any questions I had.

Heather - Finance Client from VIC

Clif made the whole process easy for us.

Chris - Property Client from VIC

Clif made it very easy – 2 great properties to choose from and a discussion over coffee of the merits of each.

Catherine - Property Client from VIC

Well done every thing went smoothly with no setbacks or delays. They found a fantastic rate and a lender who meet our needs. Will use them again in about 3 years.

Bernard - Finance Client from VIC

Meticulous, always contactable, efficient, made things happen, clear and concise with process and expectations. Fantastic outcome. Thank you!

Donna - Finance Client from VIC

Thank you WhiteStar for your fantastic, professional and efficient work. The whole process was so easy for us and organised so fast by you. The refinancing will make a huge difference to our life. You got us a better term and rate that we ever hoped for. We could not recommend you more highly. Thank you WhiteStar!

Katarzyna - Finance Client from VIC

Very good !! Great friendly people who get the job done..

Simon - Finance Client from VIC

Were very pleased with the professionalism of WhiteStar property.

Andreas - Property Management Client from VIC

We have found Peter couldn’t be more helpful he’s always ready to answer any questions we have.

Debra - Property Client from VIC

THE TEAM AT WHITESTAR HAVE BEEN TERRIFIC & VERY PROFESSIONAL ALL THE WAY THROUGH OUR FIRST PROPERTY INVESTMENT. LOOKING FORWARD TO MORE IN THE YEARS TO COME.

Andy - Property Client from VIC

After getting nowhere with a bank I had dealt with for over 35 years, I found WhiteStar to be very efficient and professional, I got the perfect result!

Jennifer - Finance Client from VIC

Very friendly, very understandable step by step info…Very approachable broker Maria Lyons and communications wise..

Sitaleki - Finance Client from VIC

Made it easy to choose the right property.

Dorothy - Property Client from VIC

Great Service, Friendly team. Thanks Girls.

Damon - Finance Client from VIC

From the initial contact to the last email from Eric confirming settlement the service has been impeccable. Always answered any queries quickly and professionally! Jo and Eric thank you, the service and dedication to our case you offered is rare thing these days.

Robert - Finance Client from VIC

I am very happy with the team of WhiteStar staff. You guys helped my family achieve the financial goal in a very hard time. Thank you so much.

Nagaraja - Finance Client from VIC

Fantastic customer service. A pleasure to deal with and the whole team at WhiteStar are wonderful. Thank you for helping us with everything. Kind Regards Terry and Keryn.

Keryn - Finance Client from NSW

We found Whitestar to be very professional and informative with us and have helped us in the past and we know that they will help us along the way and into the future.

Andreas - Finance Client from VIC

Without this team, I would never have even thought I’d ever have an investment property as a single person.

Cathy - Property Client from VIC

Have dealt with Whitestar for about 18 months and more recently their Property Management team. I have been extremely satisfied with their service.

Lorraine - Property Management Client from VIC

WhiteStar were understanding and understanding from the first contact, and very patient with my many questions.

Christine - Finance Client from VIC

Excellent job & good communication.

Andy - Finance Client from VIC

Thank you so much for leading a competent, respectful and stress free application. I am so glad I turned to WhiteStar for assistance and they did not disappoint me at all. I found WhiteStar online and on a whim took a chance and that chance paid off in leaps and bounds. We couldn’t be happier with your service.or professionalism. Thank you so much, Narrelle and Eric were brilliant and very efficient.

Gaye - Finance Client from VIC

Narrelle, Eric, Zoe, and Kat all excellent. Enthusiastic, patient, respectful communicative in their respective roles and a joy to deal with.

Janet - Finance Client from VIC

I found the whole process easy and when I had trouble you were always there to help thank you for making it so simple.

Sandra - Finance Client from VIC

Everything was made very easy for us. Any queries were answered very quickly. Found the team very friendly, patient and professional.

Craig - Finance Client from NSW

Staff were always very helpful and prompt when I requested information via email.

Ian - Finance Client from NSW

It is great having experienced people to do all the work for you, it just makes it so much easier.

Adrian - Finance Client from VIC

It was good the staff at Whitestar were very helpful and always answered my questions when I spoke to them on the phone and made me feel at ease at the process of getting the loan.

Gaetano - Finance Client from VIC

Joanne C was very helpful and assisted us in all aspects of the process, and we are happy with the outcome.

David - Finance Client VIC

They were excellent. Very friendly and most importantly, very useful. Prompt email replies, and good communications with the other parties and me.

Chris - Finance Client from VIC

Very helpful, friendly and competent. We were kept up to date with the progress resulting with a trouble-free conclusion.

Stephen - Finance Client from VIC

WhiteStar Property (formerly Fundamental) make it easy, with someone always gliding you through each step.

Fiona - Property Client from VIC

We recently switched to WhiteStar and couldn’t be happier. Angelique has been very efficient,friendly and helpful. We also have a better deal on our investment property.

Lynne - Property Management Client from VIC

WhiteStar were outstanding. Fast, Professional and well organised they are highly recommended.

Graeme - Finance Client from VIC

I was rather anxious about getting all the stuff together, but Rebecca made it much easier.

Carol - Finance Client from VIC

Great experience very happy customer.

Tracey - Finance Client from VIC

Excellent customer service. Always prompt with response to any queries which may arise.

Allan - Finance Client from VIC

Every person involved exceeded my expectations and worked incredibly hard to make sure I was happy and organised. Emma, Eric and Bec were all brilliant.

Josie - Finance Client from VIC

Maria, Kat and Joe are the best you guys have in the industry, they are an asset to your company and DO NOT lose them.

Pawan - Finance Client from VIC

It’s been great from the start. Appreciated you getting us over all of the hurdles that popped up here and there. You always found us a way and still managed to get us a great product without any compromise.

Anthony - Finance Client from VIC

We have found every step of the process to be well managed and we have been kept in the loop from start to finish. A job well done! Thank you everyone.

Robert and Martine - Finance Client from VIC


Contact Us


  • Ground Floor, 88 Ricketts Road
  • Mount Waverley, VIC 3149

Opening Hours

  • Monday - Friday: 9am-5pm
  • Saturday - Sunday: Closed